A streamlined Customer Relationship Management system breaks down silos and provides better customer insights through artificial-intelligence- powered predictive analytics.
In most organizations, sales teams often complain about hours spent on activities not related to sales. It’s true, there can be a huge number of administrative tasks in sales. From managing customer records to contacting leads, sometimes sales can feel more about paperwork rather than selling.

Consider a sales rep’s day-to-day work routine – identify prospects, contact leads, track conversions, report progress, gather

CRM adoption provides companies the ability to integrate all service processes in one enterprise-wide business platform.
In any business environment, clients expect a faster resolution for issues that arise with the products and services you sell.

From generating an errant invoice to shorting an order for materials, details matter. And simple errors can have a devastating effect on a customer’s brand, reputation, and profitability.

So, let’s say you sell an operational software of some kind, and your software is not plug and play, as it requires a significant level of customization t

CPQ is currently the most successful solution that automates the entire product configuration, pricing, and quoting process
Businesses worldwide are on a constant endeavor for process efficiency and positive customer experience. With the ever-changing business needs and customer demands, innovative software and mobile applications have become the need of the hour.

Speaking of process efficiency, product/service customization is one challenge that the customer-facing sales teams constantly encounter. From a customer’s perspective, it is a time-consuming effort to go back and forth with th

FSL is designed to provide a fully integrated end-to-end solution
In everyday business operations, it seems like managing a room full of giant supercomputers are much easier than managing a mobile field service crew.

At least you know where the supercomputers are 100% of the time. Perhaps this sounds like an HR issue but what we’re referring to here is called Field Service Management.

Imagine having booked an appointment for microwave service, and the field technician arrives on the exact date and time as expected, with the right tools, and completes the job in the first visit.

W

Here at Prudent Technologies & Consulting, we have a team of Salesforce Certified professionals ready to help your business today!
We all know that running a business is hard work. You have finances to consider marketing your company, maintaining a website, and more importantly, customers to support. There is enough on your plate as it is, without having to worry about your Customer Relationship Management (CRM) platform. The great news is, there are plenty of companies out there that provide Managed Services to maintain your platform, so you can focus on the parts that make your company sta

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Salesforce CPQ software is one such tool that helps address most common errors and inaccuracies in sales quotes generation and delivery.
Businesses evolve over time; so, do the industry standards and best practices. Speaking of Industry standards, accuracy, efficiency, and productivity are the core aspects of a successful business practice. whether it is applying a discount on a product or generating a professional sales quote. As simple as they seem, these little processes define a business’ commitment to growth.


Identify & Eliminate Common Problems associated with Traditional Quoting

Salesforce Customer 360 uses a single source of truth to operate for the most precise full view of your customer.
Salesforce Customer 360 uses a single source of truth to operate for the most precise full view of your customer. This one integrated platform can be used for Sales, Service, Marketing, Commerce, e-commerce, Analytics, Integration, Industry-specific, Employees, and Partners. Today, we are diving into customer 360. What is it, and how does it work?

What is Salesforce Customer 360?

Salesforce Customer 360 is a product that has yet to be a single product. It is the entire Sale

Salesforce Lightning is a modern, intuitive user interface designed to focus on streamlining processes and increasing productivity.
Salesforce Lightning is a modern, intuitive user interface designed to focus on streamlining processes and increasing productivity. With powerful features and flexibility, Salesforce Lightning is quickly becoming the go-to platform for businesses of all sizes. Whether you are new to Salesforce, or looking to upgrade your existing system, Lightning is a game-changing decision that can help growth and profitability.

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You'll discover why having a CRM system is essential for improving customer service and building long-term customer relationships.
Introduction

In today’s digital world, customer relationship management (CRM) is more important than ever. With the rise of internet usage, customers have become more demanding when it comes to their shopping experience, and to keep up, businesses need to invest in a CRM system. But why is CRM so essential now?

In this blog post, we’ll address the growing need for CRM systems and give you an overview of how they can help your business. You’ll discover wh

It takes a lot of effort, resources, and creative problem-solving to align different techniques to develop a cohesive, successful strategy
Introduction Multi-channel marketing can be tricky to navigate. It takes a lot of effort, resources, and creative problem-solving to align different techniques to develop a cohesive, successful strategy. But with the right tools, you can run the multi-channel marketing process like clockwork.

Salesforce Experience Cloud is an industry-leading suite of tools and services that help businesses achieve their goals with comprehensive solutions for multi-

Discover how MuleSoft and Salesforce work seamlessly together to power your digital transformation journey.
The Salesforce CRM, powered by MuleSoft’s Any Point Platform, can provide a real-time and unified view of customers by consolidating data from various sources. This allows businesses to create a rich front-end experience that connects to all parts of their operations, improving internal workflows and increasing customer self-service options.

Adopting a strategic combination of Salesforce and MuleSoft can help businesses respond more quickly to customer demands, identify new sales

Salesforce rapidly enhanced Flow’s functionality and encouraged all its customers to move from Process Builder and Workflow Rules.
Salesforce plans to retire Process Builder and Workflow Rules sometime. Salesforce rapidly enhanced Flow’s functionality and encouraged all its customers to move from Process Builder and Workflow Rules. Even the advice on which automation tool to use has an updated message written by Salesforce Help or Trailhead; the message reads as:

“For all behind-the-scenes automation needs, we recommend using Flow Builder.” Trailhead: Choose the Right Automation Tool

From defining roles and responsibilities to creating a collaborative environment, gain insights that will elevate your IT team's performance.
IT staffing is crucial for any IT company that wants to succeed in the competitive and dynamic IT industry. IT staffing involves finding, hiring, and retaining skilled IT professionals for various IT projects and roles. IT staffing can be in-house, outsourced to a third-party agency, or combined. In this blog post, we will explore what IT staffing is and what are the best practices for building your IT team.

IT staffing involves sourcing and hirin

Before you start evaluating managed service providers, it's crucial to have a clear understanding of your business needs
Introduction

Do you need help finding your business’s managed services provider (MSP)? Look no further; this article will guide you through choosing the perfect MSP.

In today’s competitive business landscape, outsourcing IT support through managed services has become famous for organizations of all sizes. However, with so many providers, selecting the one that aligns with your business goals and requirements can take time and effort.

In this blog, we will de

Uncover expert strategies to steer clear of the prevalent challenges and pitfalls in IT consulting with our informative blog.
IT consulting encompasses a range of services aimed at assisting organizations in leveraging information technology (IT) to meet their business goals. IT consultants offer expert advice and guidance on utilizing IT effectively. They provide support throughout the deployment and management of IT solutions, ensuring optimal performance and efficiency. IT consulting encompasses multiple areas, including strategy development, architectural design, operational improvement,

The Latest Trends and Innovations in IT Consulting. Leverage the evolving industry to maximize business outcomes with cutting-edge technology.
IT consulting is a field of activity that focuses on advising organizations on how to use information technology (IT) to achieve their business objectives. IT consultants also provide support and guidance for deploying and managing IT solutions. IT consulting can cover various aspects of IT such as strategy, architecture, operations, and implementation.

IT consulting is a dynamic and fast-changing industry that is constantly influenced by new tech

Learn how to leverage Databricks' cutting-edge technology to drive innovation, scalability, and efficiency in your machine-learning projects.
Artificial Intelligence and Machine Learning have been making strides in recent years, and the results are incredible. However, the most significant barrier to unlocking the power of ML is the complexity and time needed to put it into practice. And that’s where Databricks Lakehouse comes in.

The Lakehouse Platform makes it easier than ever to run ML models quickly and efficiently, giving you a faster, more reliable way to develop and deploy your M